Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last Updated: June 2024

Data Protection

We use industry-standard security measures

Transparency

Clear information about data collection

Your Control

You control your personal information

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

Name and contact information (email, phone number)
Billing and shipping addresses
Payment information (processed securely by our payment partners)
Order history and preferences
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and device information
Browser type and version
Pages visited and time spent on our site
Referring website information
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and our services
Provide customer support
Send you promotional emails (with your consent)
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations
Analyze website usage and trends

3. Information Sharing

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties.

Limited Sharing

We may share your information only in the following circumstances:

Service Providers: Payment processors, shipping companies, and IT service providers
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or sale of assets
With Your Consent: When you explicitly agree to share information

4. Cookies and Tracking

Types of Cookies We Use

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand website usage
Marketing Cookies: Used for targeted advertising (with consent)
Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include

SSL encryption for data transmission
Secure payment processing through trusted partners
Regular security audits and updates
Access controls and employee training
Data backup and recovery procedures

6. Your Rights and Choices

You Have the Right to

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent (where applicable)
Data portability (where applicable)

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Retention Periods

Account Information: Until account deletion or 3 years of inactivity
Order Information: 7 years for tax and legal purposes
Marketing Data: Until you unsubscribe
Website Analytics: 2 years

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: orders@ayurvedicmantra.com

Phone: +919897990779

Address: 123 Wellness Street, Ayurveda Complex, Mumbai, India 400001

Data Protection Officer

For data protection inquiries, you can also contact our Data Protection Officer at: dpo@ayurvedicmantra.com